Bird Technologies - The RF Experts

RMA Service Request Form

Please fill out the Return Material Authorization (RMA) Request Form. A Service Center representative will respond to your request within 24 hours. You can Pre-pay your order by providing a PO with your shipment or credit card info below in the comments section.

  (Microsoft Excel Required) - Pages are divided by product family, Press Control F to open the search box function, then type in your model number.

Accreditation Documents

 

If you have any additional questions email us at bsc@birdrf.com

Normal business hours are 8:00 am - 5:00 pm EST.

Please check that you have completed all of the required fields and that all entries are correct.

General Information
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Quote ONLY
Value for Customs Required
Standard Cal (cert only no data)
Detailed Test Report (data incl., at least $83.00)
Accredited Cal (data incl., at least $166.00)
Out of Tolerance Data Only
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Shipping Information
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Billing Address
Same as Shipping Address
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Comments or Questions

Domestic Return Shipments

  • When sending by courier ship direct to:
    Bird Service Center, 30303 Aurora Road - Solon, Ohio 44139
  • For smaller shipments:
    Send returns through UPS — United Parcel Service directly to the Bird Service Center.

International Return Shipments [Customs Broker]

All invoices should state "US GOODS RETURNED" and include a Value for Customs.

If being returned for repair or calibration, please state:
"US GOODS BEING RETURNED FOR REPAIR AND/OR CALIBRATION"
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Contact your local Nippon Express Office for shipment